Privacy Policy

Last Updated: [July 4, 2024]

Arvesta (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when visiting or making a purchase through https://www.arvesta.shop/

This Privacy Policy explains what information we collect, how we use it, how we share it, and the choices available to you.

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1. Information We Collect

When you visit our website, create an account, place an order, contact us, or otherwise interact with our services, we may collect the following information:

Personal information you provide, including:

  • Name
  • Billing address
  • Shipping address
  • Email address
  • Telephone number
  • Account information
  • Order and purchase information
  • Customer service communications

Payment information

Payments are processed through our third-party payment service providers. We do not directly store complete credit card or debit card numbers on our servers.

Automatically collected information, which may include:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Pages viewed
  • Referring URLs
  • Approximate location
  • Cookie and similar technology information

2. How We Use Your Information

We may use your personal information to:

  • Process and fulfill your orders
  • Arrange shipping and delivery
  • Process payments and refunds
  • Communicate with you about your order
  • Provide customer service and support
  • Manage your account
  • Prevent fraud, abuse, and unauthorized transactions
  • Improve our website, products, and customer experience
  • Comply with applicable legal and regulatory requirements
  • Send marketing communications when you have provided consent or where otherwise permitted by law

We do not use personal information for purposes materially different from those described in this Privacy Policy without appropriate notice or consent.

3. Cookies and Similar Technologies

We may use cookies, pixels, analytics tools, and similar technologies to operate our website, remember your preferences, understand website usage, improve performance, and support advertising or measurement activities.

Cookies may be used for purposes such as:

  • Keeping items in your shopping cart
  • Remembering account or session information
  • Website security
  • Measuring website traffic
  • Understanding how visitors interact with our website
  • Improving site functionality and performance

You may control or disable cookies through your browser settings. Please note that disabling certain cookies may affect shopping cart, checkout, account, or other website functionality.

4. How We Share Information

We may share personal information only when reasonably necessary to operate our business and provide our services.

This may include sharing information with:

  • Payment processors
  • Shipping and logistics providers
  • Website hosting providers
  • Email and customer communication providers
  • Fraud prevention and security providers
  • Analytics and advertising service providers
  • Professional advisers
  • Government or regulatory authorities when required by law

We do not sell customer contact information, such as your email address or telephone number, to third parties.

Third-party providers receive only the information reasonably necessary to perform services on our behalf and are responsible for handling such information according to their own privacy obligations.

5. Payment Security

Our website uses HTTPS/SSL technology to help protect information transmitted between your browser and our website.
Payment information is processed using secure third-party payment providers. We do not require customers to send payment card information through email, text message, or other unsecured communication methods.

6. Order and Shipping Information

When you place an order, we may provide your name, shipping address, telephone number, email address, and relevant order details to shipping carriers or fulfillment providers for the purpose of delivering your purchase.
These service providers may use your information only as necessary to provide shipping and fulfillment services, subject to their applicable privacy practices.

7. Marketing Communications

If you subscribe to marketing emails or otherwise consent to receive promotional communications, we may send you information about products, promotions, and store updates.
You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the message or by contacting us.
Unsubscribing from marketing communications does not prevent us from sending transactional messages related to orders, payments, shipping, refunds, account security, or customer service.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

  • Completing and documenting transactions
  • Providing customer support
  • Meeting accounting and tax obligations
  • Preventing fraud
  • Resolving disputes
  • Complying with applicable law

Retention periods may vary depending on the type of information and applicable legal requirements.

9. Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information, which may include the right to:

  • Request access to personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of certain personal information
  • Request restriction of certain processing
  • Object to certain uses of your information
  • Withdraw consent where processing is based on consent
  • Request information about how your personal information is used or disclosed

To exercise a privacy right, contact us using the information listed below.

We may need to verify your identity before processing certain requests.

10. California and Other U.S. State Privacy Rights

Residents of California and certain other U.S. states may have additional privacy rights under applicable state law.
Where required, these rights may include access, correction, deletion, portability, and the ability to opt out of certain targeted advertising, sale, or sharing of personal information.
We do not sell customer contact information.
If applicable law provides you with an additional privacy right, you may submit a request using the contact information below.

11. Children’s Privacy

Our website and products are not intended for children under the age of 13.
We do not knowingly collect personal information from children under 13. If we learn that we have collected such information without appropriate authorization, we will take reasonable steps to delete it.

12. Third-Party Links

Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of any third-party website you visit.

13. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

14. International Visitors

Your information may be processed or stored in countries other than the country in which you live.
Where required by applicable law, we take appropriate steps to protect personal information transferred internationally.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, services, technology, or legal requirements.
When changes are made, we will update the “Last Updated” date at the top of this page.
We encourage you to review this Privacy Policy periodically.

16. Contact Us

If you have questions about this Privacy Policy, your personal information, or our privacy practices, please contact us:

Store: Arvesta
Website: https://www.arvesta.shop/
Email: [email protected]
Phone: (505) 542-3724
Business Address: 1089 Mondale Loop
Las Cruces, NM 88005
United States